What is this store’s return and exchange policy?
TeeDay will only accept returns or exchanges for unworn, unwashed products within 14 days of purchase. Refunds will be processed only after returned item is received by TeeDay. Exchange item will be shipped to customer only after time to be replaced is received by TeeDay. You will find our email and contact information included in your purchase confirmation email. Please reference your order number and purchase date when contacting us regarding a request for refund or exchange.
Customer is responsible for return / exchange shipping costs and these fees will not be reimbursed by TeeDay. Please include a printed purchase receipt with the returned item.
Do you accept orders placed outside of the US?
If you are outside Canada, UK or Australia, please contact us before you order. We will ship to international addresses, but we can not guarantee reliable delivery to foreign addresses.
INTERNATIONAL ORDERS: International shipping can sometimes be very slow. Please allow anywhere from 2 to 4 weeks for delivery. The average is about two and a half weeks but it is not unusual for it to take longer. Also, please be aware of any customs fees you may have in your country, you are responsible to pay them. **Please note, during times of high order volume (Father’s Day, Mother’s Day & the Holidays), turnaround may be longer. If you need an item sooner, please contact me to arrange alternate shipping options.**
How long will it take to receive my order?
Order Processing and Shipping Details:
Each item is made to order and we do our best to ship everything within 7-10 days. Expect shipping times of 3-5 business days for domestic delivery.
**This means your total purchase to delivery time can be up to two weeks**
Please note, during times of high order volume (Father’s Day, Mother’s Day & the Holidays), turnaround may be longer. If you need an item sooner, please contact us to arrange alternate shipping options.
Delays Damages & Incorrect Addresses
We are not responsible for any damage or delays incurred by the shipping service. Weather, holidays and any other delays are out of our control. We do our best to process your orders as soon as possible and cannot control any delays that may occur within the USPS. Although we ship via most orders via Priority Mail, the 3-5 day timeline is not guaranteed by the USPS.
Please advise: we are not responsible for addresses entered incorrectly and will ship to the address that is on your order so please take care in which address you are shipping to!
Shipping insurance is NOT included in the domestic shipping cost. We cannot accept responsibility for parcels lost in transit. Insurance is available as an upgrade at checkout.
In some cases, products are represented with digital illustrations. Because of differences in color values from screen to screen, design colors may vary slightly on actual product.
In some cases, actual product material and color may vary slightly.
Product material and or color may be substituted with similar product material or color in cases where specified style or color is out of stock or no longer available, especially in cases where sizes 3x and up are ordered.
How do I pay for my order? Is it secure?
Our checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or emailing us directly. We respond to all customer feedback and look forward to hearing from you!
You will find our email and contact information included in your purchase confirmation email.
Please reference your order number and purchase date when contacting us regarding questions about your order!